Privacy Policy

Privacy Policy

1.    Definitions

For the purposes of this policy, the following definitions apply

One Vivaha (‘Our Company’ or ‘the Company’)    One Vivaha shall refer to our Website (defined below) and its Affiliates

Personally Identifiable Information (‘PII’)    PII refers to information that One Vivaha can use to identify or contact a user, including but not limited to name, email address, mailing address, phone number, location, physical attributes, photo, personal details, horoscope, partner preferences, government issued ID, link to your Facebook and/or linked profile and other details that we associate with any of the foregoing. For the purposes of this policy, PII shall also refer to any third party’s name, email address, mailing address, phone number, location, physical attributes, photo, personal details, horoscope, partner preferences, government issued ID, link to any third party’s Facebook and/or linked profile and other details, if such information is being submitted to or being included on our website, by any user using our website (defined below) on behalf of a third party. It is the responsibility of the user providing the information to provide correct information.

Website (‘our Website’), its http/https versions, its mobile-optimized versions and digital applications to which website is linked including the mobile application, One Vivaha, downloadable from Google Play store. This excludes non-One Vivaha websites that may be displayed or linked or advertised on our Website.

User (or ‘Users’)    User shall refer to you as a person, or a group of related and/or non-related persons, or any Company accessing our Website irrespective of whether any PII is being submitted. For the purposes of this policy, User shall also refer to any individual or third party on whose behalf, PII is being provided or disclosed or submitted on our Website. One Vivaha presumes that User has obtained the relevant permission from the third party to provide or disclose or submit the third party’s PII, in accordance with all the laws and regulations applicable to the User, the third party and their respective jurisdictions.

Social Media    Facebook or Google or LinkedIn or any other social media used by the User in our Website

2.    Purpose and Scope of this Privacy Policy

(a)    This privacy policy describes how One Vivaha treats the Personally Identifiable Information (‘PII’) that is collected about User when a User visits our Website. This privacy policy has been compiled to better serve those who are concerned with how their PII is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle PII of a User.

(b)    By submitting Personally Identifiable Information through our Website, you as a User agree to the terms of this privacy policy and you expressly consent to the collection, use and disclosure of your Personally Identifiable Information in accordance with this privacy policy.

(c)    This privacy policy does not apply to information collected about you by anyone except One Vivaha on our Website only. This privacy policy does not apply to non-One Vivaha websites, including those displayed or linked or advertised on our Website. Any information you provide when you visit websites other than our Website will be subject to the privacy policies posted on those sites. This policy does not apply to information Users may provide to us offline, through emails or messages and does not cover any information that you post on outside our Website and/or any other social media including but not limited to mobile applications.

(d)    It is the responsibility of the person providing the information to provide correct information. One Vivaha presumes that User has obtained the relevant permission from the third party to provide or disclose or submit the third party’s PII, in accordance with all the laws and regulations applicable to the User, the third party and their respective jurisdictions. By agreeing to this privacy policy, you as the User and the third party confirm that One Vivaha shall not be held responsible for any legal actions initiated by the User and/or the third party in respect of PII being submitted or disclosed or provided on our Website. One Vivaha does not warrant veracity of the information submitted by the User nor does not take responsibility in case of submission of falsified information with or without malicious intent.

(e)    Precedence: In case of any inconsistency between various sections of the privacy policy, the ‘Definitions’ section of this policy shall take precedence followed by ‘Purpose and Scope of this Privacy Policy’, followed by other sections of this policy.

3.    Collection of Information

(a)    Information You Provide: One Vivaha generally collects Personally Identifiable Information that Users voluntarily provide.  For instance, when Users register on our website, or sign in using Facebook or google, link Facebook and/or LinkedIn, or submit government issued IDs, promotional correspondence, or other electronic services, or send us an email or feedback, Users may be asked to provide information such as e-mail address, name, phone number, billing information, age, gender, hobbies or interests and any other information relating to the User may also be requested. If you elect to post material to any blogs, forums, participate in our social networking features, then such materials will be collected and may be publicly available for others to view. One Vivaha provides a facility for chat for paid users. Any information that Users disclose is on their own accord and One Vivaha does not have any responsibility of information that Users disclose either knowingly or unknowingly. If Users have disclosed PII unknowingly, Users are required to initiate necessary precaution such as changing passwords or numbers or details or inform relevant authorities, as the case may be, to be determined by the Users themselves. One Vivaha at its sole discretion may support the Users in such cases to the extent practically feasible.

(b)    Cookies and other technologies: One Vivaha (or third party service providers on our behalf) may set and access cookies and similar technologies on User’s computer. A cookie is a small amount of data (often including a unique identifier), that is sent to User’s browser from a web site's computers and stored on User’s computer's hard drive. Cookies may be session cookies (which expire once Users close the web browser) and persistent cookies (which stay on User’s computer until deleted). One Vivaha uses cookies to understand site usage and to improve the content and offerings on our Website and in other media. One Vivaha may use cookies to control the display of ads, to track usage patterns on the sites, to deliver content, to record requests for registrations and to personalize information. Our cookies may contain Personally Identifiable Information and such cookies may be shared with others. One Vivaha (or third party service providers on our behalf) may also use cookies to collect aggregate information about web site users on an anonymous basis. One Vivaha shall not share User information to third parties except our affiliates. However, an external third party such as your Internet Service Provider or Cloud Storage service provider or firewall may set and access cookies and similar technologies on User’s computer. One Vivaha is not responsible for such cookies as it is not under our control. If User’s don't want cookies, most Web browsers include an option that allows Users to not accept them. However, if you set your browser to refuse cookies, some portions of our Website may not function efficiently.

(c)    IP Address: User’s Internet Protocol ("IP") address is usually associated with the place from which User’s enter the Internet, like Internet Service Provider, User’s company or User’s university. Our server or cloud storage service provider, may also record the referring page that linked a User to us (e.g., another Web site or a search engine); the pages you visit on our Website, the web sites you visit after this web site; the ads you see; the ads you click on; other information about the type of web browser, computer, platform, related software and settings Users are using; any search terms Users have entered on this web site or a referral site; and other web usage activity and data logged by our servers or our cloud storage service provider. One Vivaha may use your IP address to help diagnose problems with our servers, gather broad demographic information, and administer our Website. One Vivaha may also link this information with User’s Personally Identifiable Information when we feel that it is necessary to enforce compliance with our rules and policies or terms of service or to protect our Website, customers or others.

(d)    Mobile and Location: One Vivaha may enable our advertisers to, collect User’s location via certain services we provide through digital applications, including but not limited to mobile applications. By using such service, User hereby consent to our collection, use and disclosure of User’s location information, mobile device information and other related information as required by us or by a third party service provider linked to provision of services by One Vivaha such as cloud storage provider, security service etc.

(e)    Third Party: We may receive information from third parties, including demographic information from your mobile carrier, and information from third parties. Similarly, our Website links to other websites that may collect personally identifiable information about you. Those third parties have privacy policies that differ from this Privacy Policy and we are not responsible for the privacy policy or the contents of those linked websites.

(f)    Tracking Requests: One Vivaha does not act on Do Not Track requests from your browser because, this way, One Vivaha may at a later date, personalize User experience on our Website.

4.    Use of Information. 

(a)    One Vivaha uses information we collect from Users in part to provide you with the service you have requested. We also use your information to identify you as a user, improve our Website and services, send you administrative notifications, and respond to your inquiries. We might also send out e-mails to users to announce special offers, services and announcements from our Website, our partners and/or our advertisers. We also use information in connection with advertising and to serve other content.

(b)    We may combine and use any and all information we collect on Users either online or otherwise, including from third parties, for marketing purposes. User’s user name and password will be retained and recognized. In addition, we may use information Users provide us through emails, Q&A, blogs, forums, in response to queries.

5.    Disclosure of Your Information

(a)    In addition to the other disclosures described in this policy, One Vivaha may (and you authorize us to) share or disclose Personally Identifiable Information about you to other companies or individuals in the following situations:

i.    One Vivaha utilizes third party service providers for various services including but not limited to developing and maintaining the Website, storage of data on cloud, security of the Website and payment gateway for payment processing. Additionally, One Vivaha employees use laptops and computers to conduct day to day business. One Vivaha confirms that it will track all Personally Identifiable Information to prevent use of User’s Personally Identifiable Information for any reason except to carry out the purpose(s) for which we hired the third party service providers, to the best of its abilities;

ii.    The entity to whom the information is disclosed is an affiliate of One Vivaha;

iii.    We need to protect our legal rights (for example, if we are trying to collect money Users owe us); we must comply with applicable laws, regulations, or legal or regulatory process, or comply with subpoenas or warrants served on us, or in connection with a legal investigation; or we have reason to believe that someone may be causing injury to someone or interfering with our rights or the rights of our users, or general public, or using our services in violation of a legal or personal right, including our Terms and Conditions;

iv.    In connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise, including via bankruptcy) of all or a portion of the business conducted by the Website to which this policy applies, in which case the company will possess the Personally Identifiable Information collected by us and will assume the rights and obligations regarding your Personally Identifiable Information as described in this privacy policy.

v.    Social Networks: If Users use their login credentials from a social networking site (e.g., Facebook or Google or LinkedIn) on our Website, we may receive information from such Social Media in accordance with the terms and conditions of the respective Social Media. Their respective Privacy Policies shall apply if PII is shared with Social Media, if you utilize Social Media to login or connect to our Website.

vi.    Our Website collects demographic data. Demographic data is used to enhance the User’s experience at our Website including display of preferred content as determined by our Website. We may disclose some data with advertisers on a non-personally identifiable basis.

(b)    Delivery of Advertising and Other Content.

In addition to ads and content that One Vivaha serves you directly, we use third-party advertising companies and marketing services companies to serve ads and other content when you visit our Website on the internet and in other media. Both we and these companies may use information about your visits to this Covered Site and elsewhere to serve ads and other content to you. In the course of doing so, a unique third-party cookie may be placed or recognized on your browser by such companies.  In addition, we and these companies may use Web beacons to help manage our online advertising and content.  These Web beacons enable us and the third-party companies to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our website and to serve you ads that you may find of interest elsewhere on the internet and in other media.  Both One Vivaha and these companies may use information  obtained from your visits to our Website (including your status as a customer of One Vivaha), other websites, and information received from you offline in order to provide advertisements about goods and services and other content of interest to you across the internet and in other media. Your expressly provide consent for delivery of advertising and other content in accordance with this privacy policy. 

We have implemented Google AdSense advertising. Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. Refer for more information.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

From time to time we may send you promotional materials on behalf of One Vivaha. If you want us to stop sending you promotional materials to your email or mobile, you may write to [email protected] If you have opted-out as described above, and thereafter you elect to use a service that requires us to contact you or share your information, then your previous opt-out preferences will not apply to such service.  Despite your indicated preferences, we may send you service related communications, including notices about your subscription, and we may continue disclosing your information to third parties as described in Sections 2, 3 and 4 of this privacy policy.

6.    Security of Your Personally Identifiable Information:

We use a variety of industry-standard security technologies and procedures to help protect your Personally Identifiable Information from unauthorized access, use, or disclosure.  We also require you to enter a password to access your registration information. Please do not disclose your registration password to unauthorized people.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, whilst One Vivaha uses reasonable efforts to protect your Personally Identifiable Information, One Vivaha cannot guarantee its absolute security.

7.    User Eligibility

Our Website are not intended for Users not of the legal age as defined by the law. By accessing our Website and registering and continuing to use the Website, you confirm that you are at least 18 years old (in the case of females) or 21 years old (in the case of males). If we discover to the contrary, we will act as promptly as possible to remove the profile. Note that our deletion does not ensure complete or comprehensive removal of the ineligible User content from the internet.

8.    Users outside India

If you are a Person of Indian Origin (‘PIO’) or a Non Resident Indian (‘NRI’) or not a citizen of India, as defined by India’s laws and regulations, you are required to contact us immediately with the relevant details through an email to [email protected] One Vivaha shall advice upon receipt of such email the necessary requirements to be completed. If we do not receive such an email upon submission of registration, One Vivaha presumes that the registered User and/or third party being registered in an Indian Citizen residing in India. Users are required to notify us through an email to [email protected] in case of change in citizenship or residency status as soon as possible. One Vivaha shall not be held responsible in cases of breach of respective laws and regulations applicable, where such a notice through email has not been received within 30 calendar days of change in the status.

9. Payment Policy

Please read below before proceeding. This is for the security and benefit of all legitimate users. 

a) Brokers / Marriage centers / Matrimony sites are strictly not allowed.  

b)  By registering on this website, you agree that the purpose of registration is marriage only. 

c) Accepting or rejecting your interest is completely based on the member's interest. 

d) Please search for profiles and proceed for upgrading only if you have relevant matches.

e) Once payment made, money will not be refunded. 

f) Please email us if you have any problems with the payments / transactions. We will look into immediately. 

Any complaints received shall be reviewed and member will be deactivated at the sole discretion of, if indicative of misuse / abuse. We are purely stating all the points for the benefits of our members and avoid spammers. Thank you for your understanding and co-operation in this regard. 

10.    Dispute Resolution

This Agreement shall be governed by and construed solely and exclusively in accordance with the laws of the India and subject to the courts in Bangalore, India, without giving effect to any law that would result in the application of the law of another jurisdiction. Any and all disputes between Users and One Vivaha arising under or related in any way to this Agreement

11.    Changes to This Privacy Policy.

This privacy policy is subject to occasional revision, and if we make any material changes in the way we use your Personally Identifiable Information, we will prominently post notice of the changes on our Website. Any changes to this privacy policy will be effective immediately following our posting of notice of the changes on our Website. Continued use of our Website, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.